as NOC Division
Job Desk :
- Monitoring Network with The Dude, Kiwi Syslog, SolarWind
- Monitoring Zimbra Mail Server Client and Office
- Monitoring and FollowUp IP Transit “Singtel, Equinix Exchange, and KT (Korean Telecom)”
- Monitoring and FollowUp Link IPLC Jakarta – Singapore “Equinix”
- Monitoring and Troubleshoot Link Jakarta – Korean
- Received Client Complaint by Phone / Mail
- Troubleshoot Network LAN, L2TP, MikroTik, Cisco, Ubiquiti, IPv4, BGP, Static Routing, Backbone BTS Wireless “MikroTik / Ubiquiti” etc.
- Troubleshoot & Installation Zimbra Mail Server for Client
- Troubleshoot & Installation VMware, DNS Server, NS Server, MRTG Cacti, Kiwi Syslog etc.
- Coordinator Leader “IT Support” Branch Office Cikarang, Bekasi, Jakarta, Tangerang, Cilegon, Subang, Purwakarta, Sukabumi and Semarang
- Coordinator Leader “Customer Services” area Cikarang, Bekasi, Jakarta Tangerang, Cilegon and Semarang
- Report Weekly, Monthly, Yearly
- Report Receiving Calls “Daily” on Customer Care
- Report Updates Link JAKARTA – KOREAN, JAKARTA – SINGAPORE
